Choosing a Personal Trainer in Pasadena: Questions to Ask
NEO Performance Lab ยท Published 2026-10-07
Before paying for personal training, tell the trainer about a workout you have already tried and ask what they would need to know before deciding what you should do next.
Listen to the questions they ask.
Your training history gives the conversation somewhere to go. You might love lifting but lose track of your program, or keep showing up to classes without knowing how they fit the strength you want to build.
Ask about the starting program. Have them explain how your experience and goals would affect the work you do, using the workout you brought up as a place to start.
Find out who is coaching your session
Who else will be training? Ask whether the coach works only with you during the appointment or guides several people in a shared room. Find out how much of the session you will follow independently and whether the same coach will work with you over time.
NEO Guided has up to eight people in the room, each following their own program, and Concierge has a coach paired with you for one-on-one sessions. Think about which one gives you the attention you want when you have a question mid-exercise.
Ask what happens after the first program
Take a simple example. If you have followed the plan for several weeks, ask how they would review your completed work and decide what you should change for the next sessions.
Travel for work? Bring up the next trip and ask how they handle a change in your schedule, including what happens to sessions you will miss while away.
Credentials deserve a look too. Dr. Kelvin Lee has a Doctor of Physical Therapy degree and is a Certified Strength and Conditioning Specialist. At NEO, those principles inform personal training, with physical therapy and rehabilitation outside the studio's scope.
Get the cost and the calendar together
NEO Guided costs $75 per session. Add the one-time $200 assessment. Concierge is $165 with macro targets or $185 with macro targets and meal planning. Training renews every four weeks with no long-term contracts.
Ask about assessment fees wherever you are comparing trainers, and get the renewal and cancellation terms before enrolling, along with appointment times you could attend now. A coach across town with openings you cannot attend won't solve the scheduling problem.
You can read about NEO and apply to discuss your training. Check the coaching options first.
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